Returns are not accepted on custom orders as everything is made to order to your specifications.
If a customer is dissatisfied with their decoration, and it does not resemble (within a reasonable limit) the digital proofs, we will reprint your order at no additional cost, provided that the original garments are returned within 30 days from date of purchase. We will provide a full refund on any stained, damaged, or incomplete garments.
On pre-designed Collection items, returns and exchanges are accepted within 14 days of receiving your order. Product must be returned in original packaging. Return shipping costs are the responsibility of the customer.
If you have any further questions or concerns, please contact firstname.lastname@example.org